FAQ

Venue Information


Q.Can I enter the venue if I have a ticket but have not reserved a session in advance?

A.For Opening & Life Science Day (October 5), admission is generally not permitted without advance session registration. However, participants with confirmed business matching appointments may enter the matching venue. For EXPO DAYS (October 6-7), admission to the venue is permitted. However, advance reservation is required to attend sessions. Please make your reservations in advance.

Q.Where can I find the venue layout?

A.Please refer to the venue map below.
 Venue Map (PDF)

Q.Is there a cloakroom or luggage storage service?

A.No luggage storage service will be available at the venue.

Q.Is Wi-Fi available?

A.Dedicated event Wi-Fi will not be provided. Please use the public Wi-Fi services available at each facility. For details, please contact the respective facility directly.
Grand Front Osaka
Grand Green Osaka

Q.Are there smoking areas?

A.Please use the designated smoking areas within each facility.

EventHubについて


Q.How can I access my QR code for event admission?

A.After logging in to EventHub, tap the profile icon in the upper-right corner and select“My Tickets.” Your admission QR code will be displayed there.

Q.How do I reserve a session?

A.Please refer to Section 4 of the EventHub User Guide for detailed instructions.
 EventHub User Guide

Q.How can I check the sessions I have reserved?

A.lease refer to the guide below for detailed instructions.
 How to Check Your Reserved Sessions

Q.How do I register for business matching?

A.Please refer to the guide below for detailed instructions.
 Business Matching on EventHub

Q.I don’t know my password.

A.If you have forgotten your password, please reset it from the EventHub login page.
 Password Reset